"Website" means the website www.limitedlingerie.com, including the database, design, text, images, graphics and all other content of all web pages therein, as well as search results, all domains linked to the site and all software products and technologies that are part of the site.
The website www.limitedlingerie.com and all its contents belong to, operate and are published by LIMITED LIMBING EOOD, EIC – 205704494
All images, logos, pictures, photos, texts, documents, databases and other information or advertising materials published on this website, as well as all software programs and applications are the property of LIMITIRANO BELLO EOOD and are protected by the Copyright Act and its related rights and other applicable legislation. Any use, reproduction, modification, public display and downloading of part or all of the content of the Web site without the express permission of LIMITIRANO BELYO EOOD and/or its partners is prohibited. LIMITIRANO BELYO EOOD reserves the right to take legal action against such violations in accordance with the law.
I. General provisions
The general conditions govern the relationship between the e-store and the customer.
All our users are bound by these terms. By selecting any product, link or button found on the pages of www.limitedlingerie.com, with the exception of the link to these General Terms and Conditions, the user agrees and accepts to abide by these General Terms and Conditions.
Orders from www.limitedlingerie.com are accepted 24 hours a day, 7 days a week.
To make a purchase from www.limitedlingerie.com the user must:
1. You have filled in your details correctly, as well as provided a valid phone number and delivery address. If you are a legal entity and wish to be issued an invoice, you should also fill in information about the company you represent.
2. To agree with our general conditions. In case you do not agree with the GENERAL TERMS, please do not use the SITE to make purchases.
The Provider reserves the right to amend these TERMS and CONDITIONS at any time, at its discretion. The modified GENERAL TERMS and CONDITIONS enter into force immediately and become binding for the USER from the moment of their publication on the SITE.
The e-store reserves the right to refuse any order, due to the exhaustion of the product you have ordered or for any other reason, notifying the user of the reason for refusal.
Once confirmed by the client, the request is considered accepted and the implementation by our team begins.
After completing the order, you will receive an automatic response - confirmation of your order to the e-mail address you specified.
protection of personal data
Please note that you are liable, including criminal liability, for any statements / records / false data provided.
More information can be obtained in the column "Privacy and security"
The SITE offers the User the opportunity to make an online purchase of the goods specified in it. THE SITE provides a wide selection of goods from the brand name with detailed descriptions and photo material.
The goods that are offered for sale through the SITE are original products of the trademark indicated on them.
The goods have the usual characteristics for the type of goods to which they belong, according to their ordinary purpose. In the event that a certain item has a special or specific characteristic, this is explicitly indicated when it is presented.
There may be certain differences (nuances) in the colors of the photo of the goods presented on the site and the actual (real) colors of the product. If such a difference exists, it is not intentionally created, but is entirely the result of imperfections in the reproduction process. For the same reason, there may be details that cannot be detected or are difficult to establish in the photograph.
The price of the goods is indicated upon presentation and includes all taxes and fees.
The price of the goods does not include the postage and transport costs associated with their delivery.
III. Exchange and return
According to the Consumer Protection Act, the buyer has the right to exchange or return a Product requested by him within 14 /fourteen/ calendar days from the date of arrival of the item at the office of the courier company or when it is delivered to the address indicated by the customer , except for the above-mentioned above / tights, leggings, silicone socks, panties and basques !!!
If the buyer states that he wishes to replace the product he ordered within fourteen days, he should notify the Merchant and return the Product as follows:
1. In its original packaging and box /carton/ in which you received your shipment
2. With the original tags, with no indication that the Product has been used or damaged in any way
3. A mandatory condition when returning or exchanging bras with hard cups is that they be folded as received so as not to deform the cup. Bras received and after inspection found to be folded incorrectly and as a result the bra cup is deformed will not be accepted.
4. A mandatory condition when exchanging or returning a product is to have an OVERVIEW indicator of the product, and this must be requested at the courier company /ECONT/ by the customer when handing over the product.
5. When exchanging or returning a product, the cost of delivery in both directions is paid by the customer.
6. Each shipment is reviewed and if some of the requirements are found to be missing, the shipment will not be accepted and the amount will not be refunded.
7. Courier costs for exchanging or returning goods at the customer's request are paid by the latter.
The article can be replaced with the same one, and in the event of a price difference, the amount will be refunded or collected as cash on delivery when the new shipment is sent.
When returning, if the customer has taken advantage of free shipping (ie the delivery to the courier is paid by Limited Underwear instead of the customer), then the customer owes a refund of the cost of the courier service or by deducting the shipping amount from the amount that should be paid.
The refund of the amount according to the PPE is made by money transfer through the courier company EKONT within 7 working days /14 calendar days/ from the date of arrival of the goods at the courier company or by bank transfer.
Important: The online store www.limitedlingerie.com does not issue a receipt for a purchase. Courier company EKONT issues a receipt to our customers, which, by virtue of the law, replaces the fiscal receipt.
Before being sent, each shipment is thoroughly examined by our employees for possible manufacturing defects, therefore complaints are accepted only when the shipment is accepted in front of a courier who confirms the presence of such. An exception is made for shipments received in the wrong size and color due to the fault of the merchant, who must pay the courier costs in both directions and deliver the correct ones.
Complaints according to the Consumer Protection Act /CPA/ are accepted within 14 /fourteen/ days from the date of delivery of the parcel to an Econt office or upon receipt and to a personal address and is valid only on the territory of the Republic of Bulgaria! The warranty only covers manufacturing defects and an item shipped in the wrong size and color. Defects resulting from improper use of the product are not accepted! In the event of a complaint by the customer, the latter may request an exchange of the goods for the same or another item or a refund in the event that there is no availability or size of the desired item, the Seller refunds the amount to the customer. If the value of the new selected item exceeds the paid amount, the difference is paid additionally. If the new selected item is of lower value, the Seller will refund the difference to the customer. The new item will be sent only after the defective item has been received. The refund is made by transfer from the courier company EKONT within 7 working days from the date of receipt of the defective item or by bank transfer.
It is recommended that the products not be washed in a washing machine and be operated according to the instructions for the exploitation of each specific product.
Claims for manufacturing defects are accepted by e-mail with an accompanying photo!